As anybody who has worked in the hospitality sector will tell you, every member of staff plays a vital role in the day-to-day running of a hotel. However, no role is more important than that of the hotel administrator. Without the hotel administrator, it would be virtually impossible for other members of the team to carry out their duties. On top of this, without a hotel administrator, there would be nobody to mediate disputes with clients and ensure every guest has the most enjoyable stay possible.
Hotel administration is a high-pressure role, but there are a number of steps a hotel administrator can take in order to reduce the stress of the job and even improve the quality of their hotel. One such step is the hiring of a translator.
Why Hire A Translator?
The number one aim of any hotel administrator should be to ensure the comfort of each and every one of their guests. This means giving each guest the confidence they need to come forward with a complaint, even if they don’t speak the language of the country they are in. To successfully do this, a hotel administrator should retain translators for the languages most commonly spoken among their guests. This will facilitate a speedy resolution to any problem, without the need for the charades and miming which usually occurs when two people who don’t speak the same language trying to communicate with each other!
The Most Common Languages For Translation
A hotel administrator should simply be able to take a look at their booking records to determine the languages most commonly spoken by their guests. But let’s say you work at a hotel that is still in its infancy (or a hotel that hasn’t been particularly great at keeping records). What languages should you consider hiring a translator for?
Your best bet is, of course, to hire somebody who can translate their primary language into English. English-speaking countries are quite popular among tourists from non-English speaking countries with a strong sense of national pride. France, for example, puts a great deal of emphasis on the importance of speaking French and preserving it in the face of globalization. Because of this, many French people go their entire lives without even attempting to learn English. As a result, when they venture outside of France to English-speaking countries, they experience difficulties articulating their needs to hotel staff. For this reason, hiring a French to English translator is a wise move. Germany holds its national identity in similarly high regard. Because the country’s culture is so uniquely German, many of its citizens holiday outside the nation in order to experience life elsewhere. A German/English translator will allow a hotel administrator to adequately accommodate their German guests without complications.
Portuguese: The Key To Expansion
Portugal is one of the most popular tourist destinations in the world. It attracts more than 20 million tourists every year. You may be surprised to learn, then, that more and more Portuguese holidaymakers are choosing to vacation outside of their home country.
There are a number of reasons for this. Many native Portuguese cite frustration with the ever-increasing number of tourists as their motivation to vacation abroad. Others find the Portuguese heat to be too much during the summer months. Some simply wish to experience a culture different from their own.
Many hotels fail to realize the importance of the Portuguese market, meaning they are doing little if anything to secure their place in the future of the hospitality industry. With a Portuguese/English translator, you will be able to get ahead of the curve and treat your Portuguese guests with the same dedication you would give to your German and French guests, thus turning first-time Portuguese travelers into repeat customers. It is also worth noting that Portuguese is quite similar to a number of other languages, such as Spanish. As such, a Portuguese/English translator will likely have some degree of proficiency in Spanish, further expanding the languages spoken under the roof of your hotel,